JiPay

JiPay is a convenient banking app for individuals and entrepreneurs, available on Google Play and the App Store. It allows users to send money to the Philippines and Indonesia with competitive exchange rates and low fees, manage expenses, save, and receive salaries. For employers, JiPay is a financial management tool supporting popular payment systems (FAST, PayNow, and GrabPay) with transaction monitoring.

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Tasks:

  • Increase the app's popularity through paid advertising channels due to the limited effectiveness of organic promotion.
  • Communicate the app's value in simplifying financial processes.
  • Enhance social media presence to build trust in the brand.
  • Achieve a target cost per download of up to $25.

Action Route:

  1. Analysis and Research:some text
    • Conducted market analysis in Singapore to tailor the strategy to local trends and user needs.
    • Studied user expectations and preferences for banking apps through niche and competitor analysis.
    • Developed product positioning, visual style, and a communication strategy to attract the target audience.
  2. Social Media Strategy:some text
    • Chose a clean, modern visual style and a simple, approachable tone of communication that resonates with the audience.
    • Created a content rubric focused on highlighting key app features and unique selling points.
    • Optimized the social media profiles for clarity and appeal to a broader audience.
    • Produced and published engaging video content to boost brand visibility and engagement.
  3. Traffic Generation Strategies:some text
    • Launched targeted advertising on Facebook, Instagram, and TikTok to expand the app’s user base.
    • Set up contextual advertising (PPC) on Google to increase app visibility.
    • Collaborated with bloggers and UGC creators to produce engaging content and raise brand awareness.
    • Launched retargeting campaigns to optimize ad spend and improve download rates.

Results:

  • Achieved 16,492 app downloads.
  • Reached the target cost per download of $1.63, well below the target KPI of $25.
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